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Vermont Hills Family Dental
Dr. Christine Brown

Financial Info

Maintaining excellent oral health is too important to be dictated by budgetary concerns. Our goal at Vermont Hills Family Dental is to provide the resources you need to get the quality dental care your family deserves.

If you ever find yourself in a position where you are choosing between your dental health and your budget, please call us. We will find a way to provide the treatment you need in a manner that fits your needs.

What You Should Know about Dental Insurance

Dental insurance is a valuable benefit that allows many patients to receive treatment who would not otherwise be able to afford it. Since it is a contract between your employer and the insurance company, they negotiate what your plan will cover.

As such, dental insurance rarely covers 100% of any dental procedure; some plans cover less than 50%, while others provide no coverage. Your plan also includes an annual dollar amount, and once you have reached it, your plan will not cover any other services, including essential dentistry. It’s a good idea to familiarize yourself with your plan booklet and which services are covered and which are not.

Pre-Determination Policies

In many cases, dental insurance companies require a pre-determination of benefits for procedures. Unfortunately, this can be a time-consuming process, and there are situations where we simply cannot wait to perform treatment.

If it is necessary to perform treatment before we receive the determination, please understand that your insurance may still refuse to pay in this eventuality. While we always do our best to maximize your benefits and provide you with treatment estimates that are as accurate as possible, you may still be responsible for the final treatment cost.

Coverage for Elective Treatments

Some services, such as cosmetic dentistry, dental implants, and orthodontics, can dramatically enhance your life. But dental insurance companies consider these procedures to be elective and typically cover little if any of the cost. For this reason, you will rarely see these services included as part of your benefits.

How We Help with Your Dental Insurance

At Vermont Hills Family Dental, our dedicated and knowledgeable team understands that dental insurance can be complex and difficult to understand. They are here to help you by submitting your claim forms and ensuring you receive the maximum benefits you are entitled to.

We will follow up on claims to ensure that you receive your reimbursement in a timely manner, but please be aware that some insurance companies are typically slower to pay than others. If necessary, our team will be happy to communicate with the insurance company directly, or we may ask you to assist us in this matter.

Other Payment Options

We are pleased to accept cash, checks, debit, and credit cards, including Visa, MasterCard, and Discover. 

If you need a little more time to pay off your balance, we also offer Care-Credit financing that you can use right away to extend your payments up to 12 months.

Frequently Asked Questions
If you have difficulty using our website, please email us or call us at (503) 246-7700
View the ADA Accessibility Statement
Welcome back!
We want our patients to be aware that their safety is our primary concern. Our office has placed additional precautions to protect our patients and staff during this unprecedented time. In addition to the recommendations by the ADA (American Dental Association) and CDC (Center for Disease Control), we have implemented the following in our office:
1. The office was recently equipped with HEPA air filtration systems, located in each operatory. 
2. An ozone generator is used each evening to disinfect
3. Prior to entering the office, all staff members and patients will complete a COVID-19 screening questionnaire.
4. Strict rules of social distancing will be followed. Patients will wear masks anywhere outside of the operatory.
5. All surfaces are frequently disinfected throughout the day
We are here to help and look forward to seeing your smiling faces!